Sorry for the late posting of research, didnt have chance to use the computer yesterday. I did quite some research but most of the stuff i found were irrelevant to what we are doing on, which is food. Therefore my research is kind of short, although i have quite a few links.

Ideal process flowchart
A process flowchart is usually used to simplify and clarify how the process is moving, it also provide room for improvements of the process. For example, redundant steps could be cancelled out when improving the process flowchart (1). The process flowchart to be used should show the actual process flow instead of the process flow that is ideal (2). An I deal process flowchart should include all important details such as storage temperature, cooking time or equipments involved (3).

Importance of product specifications
The Product specification is important because analytical tests are performed to make sure that the quality of the product conforms to specification and requirements. This way, end products with quality that do not meet requirements are screened and removed before shipment. Thus, the company that acquires the product can be assured that majority of the product are free from defects before processing them with other raw materials (4).



1)Methods & Tools Flowchart
http://www.qaproject.org/methods/resflowchart.html (cited 20/4/08)

2)Flow charting
http://quality.enr.state.nc.us/tools/flowchart.htm (cited 20/4/08)

3) Flowcharting Help Page (Tutorial) by Dexter A. Hansen
http://home.att.net/~dexter.a.hansen/flowchart/flowchart.htm (cited 20/4/08)

4) Watson Inc. - Importance of a Certificate of Analysis
http://www.watson-inc.com/quality_importance.php (cited 20/4/08)